Key Account Manager

Description

As a Key Account Manager, you are at the heart of business development and relationship management within the food service sector. You focus on building strong and lasting connections with key clients, distributors, and end-users. Your role involves executing annual action plans, negotiating commercial agreements, and driving sales growth within your territory. You ensure sales objectives are met while providing tailored solutions to your clients and introducing new products and promotions. You handle customer inquiries, complaints, and administrative tasks, all while preparing business reviews and creating training materials to keep your partners updated on industry trends. With your strategic vision and dedication, you are a driving force in achieving the company’s goals. Benefits Competitive compensation Annual bonus Group RRSP 3 weeks of vacation 5 personal days Comprehensive benefits package (dental, vision, life, health and paramedical) Telemedicine Employee assistance program Positive, pleasant work atmosphere Office close to several highways and accessible by public transit Social activities Quick decision-making Highly reputable company in the Canadian market Employee discounts on our products Free parking Responsibilities: Carry out business development with major clients based on opportunities in the food service sector. Maintain lasting business relationships with major clients. Develop and execute the annual action plan for each of the distributor accounts, business partners and users assigned to the territory in order to increase sales in the food service. Negotiate short-, medium- and long-term commercial agreements with customers, distributors, users and others. Monitor and analyze market dynamics in the assigned territory, account sales performance and make recommendations for improvement. Ensure, through the network of regional and national purchasing groups, distributors and customers, the achievement of sales objectives and the marketing of products. Introduce new products and promotions to customers and provide value-added service. Supporting customers and distributors in the development of solutions adapted to their needs. Prepare business reviews by selecting, collecting and presenting relevant and appropriate data. Develop training and communications to keep partners informed of new trends in the industry. Manage the various problems encountered by customers and distributors (queries, complaints, etc.). Perform administrative tasks related to the management of customer accounts. Ideal Qualifications: A minimum of 5 to 7 years of experience representing food manufacturers with foodservice and industrial accounts in the food industry. Ability to identify opportunities, set goals, and execute plans to achieve sales targets. Excellent communication skills in both English and French, written and verbal. Strong proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook). Ability to manage multiple accounts simultaneously and work under pressure. Strong analytical skills, organizational abilities, planning, and autonomy. Demonstrated attention to detail and follow-up on tasks. Strong interpersonal skills, integrity, and respect. Results-oriented mindset. Excellent team player. Willingness to travel across Canada for sales shows and customer visits. About Us Solina Canada, a proud Canadian food manufacturer for over 80 years, provides a complete range of high-quality food products for foodservice, retail, healthcare, and industrial use. We are a division of Solina, a leading global partner for the food industry, foodservice, butchery, and nutrition sectors. We design custom ingredient solutions, excelling in perfect taste, enhanced nutrition, and optimized functionality, contributing to the creation of foods that are good in every sense—good for people, good for the planet. Diversity and Inclusion At Solina Canada, a division of Solina, we offer a workplace free from any form of discrimination and advocate for equal opportunities. We focus on the diversity of our employees and their unique experiences. An inclusive and welcoming work environment promotes a healthier and more productive business. This philosophy is one of the keys to our success.