Description
T he Senior Manager, Workday Sustainment will oversee the continuous improvement, governance, and support of Workday HCM and Finance modules. This includes leading a team of analysts and managing vendor relationships, while acting as a strategic liaison between Finance, HR, IT, and other business units to ensure the system evolves with the client’s needs. This is a 2 year Fixted Term Contract Key Responsibilities Serve as the Workday subject matter expert, ensuring optimal use of modules such as Recruiting, Payroll, Time & Attendance, Benefits, Security, and Financials Lead the stabilization and sustainment of Workday post-implementation, including issue resolution, feature adoption, and process redesign Manage and mentor the Workday Sustainment Team, ensuring effective knowledge transfer, performance, and team development Partner cross-functionally with HR, Finance, and IT to align Workday capabilities with organizational strategy and improve user experience Oversee third-party Managed Services provider, ensuring SLA compliance and timely issue resolution Implement and enforce Workday governance, process documentation, system controls, and compliance best practices Drive continuous improvement initiatives, optimizing workflows, and supporting bi-annual Workday releases Experience: Minimum 7 years of progressive leadership experience , including at least 5 years of hands-on functional and technical Workday experience Proven track record in Workday stabilization and sustainment post-implementation Experience managing cross-functional teams and external vendors in a complex organizational environment Deep understanding of Workday business processes, configuration, security, and reporting Strong interpersonal and stakeholder management skills Experience with both HCM and Financials is a must This is an opportunity to take ownership of a Workday platform that’s foundational to an organization’s digital transformation. You’ll be working with engaged teams, driving automation, and making a real difference in how people and processes work together.
